Faq - javeriamansoor.com

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Have Questions? Find the Answers Here.
How do I place an order?
Placing an order is simple: Browse your favorite items and click “Add to Cart”. Once done, click the Cart icon at the top right of the page. Review your selected items and quantities. Click “Checkout” to proceed. Fill in your shipping details (if you're unsure about the postal code, you can enter “0000”). Continue to select your shipping method and payment option. Click “Complete Order” to finalize your purchase.
Is there a sizing chart available?
Yes, a detailed size chart is available on each product page under the “Description” section. Please review it before placing your order to ensure the best fit.
When will I receive my order?
Our standard delivery timeframe is 5 to 8 working days nationwide. We do our best to process and dispatch your order as quickly as possible.
What payment methods do you accept?
We accept Cash on Delivery (COD) and [other methods like bank transfers, credit/debit cards if applicable].
Can I change or cancel my order after placing it?
You can request a cancellation before the order is dispatched. Once the order is shipped, cancellations cannot be entertained. Contact us immediately for assistance.
Do you offer international shipping?
Currently, we only deliver within Pakistan. Stay tuned for international shipping updates.
Can I return or exchange a sale item?
Unfortunately, items purchased on sale or discount are not eligible for return or exchange.
What if I receive a damaged or incorrect item?
Please contact our customer support within 3 days of receiving your order. We'll guide you through the exchange process.
How do I track my order?
Once your order is shipped, you'll receive a tracking number via email or SMS.
What should I do if I entered the wrong shipping information?
Please reach out to us immediately. If the order hasn’t been shipped yet, we’ll do our best to update the address
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